Dokket is a tool for tradespeople to create quotes, schedule jobs and send invoices. This policy explains what information we hold, why, and what you can do about it. We've tried to write it in plain English rather than legal boilerplate.
In short: your quotes, customers and photos are yours. We store them so the app works across your devices, and we never sell them or use them for advertising.
01Who we are
Dokket ("we", "us") provides the Dokket app and website at dokket.co.uk. For data protection purposes we are the data controller for the account information described below. If you have any questions, contact us at hello@dokket.co.uk.
02What we collect
Information you give us
- Your account – the email address and password you sign up with.
- Your business details – the company name, logo, address, phone, VAT number and payment terms you add in Settings.
- Your work – the quotes, jobs, invoices, line items, photos, notes, signatures and schedules you create in the app.
- Your customers' details – the names, addresses, email addresses and phone numbers you enter for the people you quote and invoice.
Information collected automatically
- Basic technical data needed to run the service – for example, your login session and the times your data was last changed, so it can sync between your devices.
- We do not use advertising trackers or third-party analytics cookies that follow you around the web.
03Why we use it
We use your information only to provide the service:
- To create your account and let you sign in.
- To store your quotes, jobs and invoices and sync them across your devices.
- To send emails on your behalf – quotes, invoices and reminders go to your customers from your account, with replies coming back to you.
- To send you essential account emails, such as confirming your address or resetting your password.
- To keep the service secure and working properly.
We do not sell your data, share it with advertisers, or use it to build a marketing profile of you.
04The services we rely on
To run Dokket we use a small number of trusted providers, who process data on our behalf under their own strict security terms:
- Supabase – secure database and login. Stores your account, quotes and business details.
- Netlify – hosts the website and app.
- Resend – delivers the emails Dokket sends (quotes, invoices, reminders, account emails).
Your quote PDFs and job photos are stored in private cloud storage that is only accessible through your account.
05How long we keep it
We keep your information for as long as you have a Dokket account. If you delete a quote or job, it is removed from your account. If you close your account, we delete your data, though backups may persist for a short period before they are overwritten.
06Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you.
- Correct anything that's wrong – most of which you can edit yourself in the app.
- Delete your data – you can clear your quotes and jobs from Settings, or ask us to remove your account entirely.
- Export your data – you can download all your records as a spreadsheet at any time.
- Object to or restrict how we use your data.
To exercise any of these, email hello@dokket.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
07Security
Your data is stored in secure, access-controlled databases. Each account can only reach its own data, enforced at the database level. Passwords are stored hashed, never in plain text. Connections to Dokket are encrypted (HTTPS). No system is perfectly secure, but we take reasonable steps to protect your information.
08Children
Dokket is a business tool and is not intended for anyone under 18. We do not knowingly collect data from children.
09Changes to this policy
If we make significant changes we'll update this page and change the date at the top. Continuing to use Dokket after a change means you accept the updated policy.
10Contact
Questions about your privacy or this policy? Email hello@dokket.co.uk and we'll get back to you.